by Helyn | Jul 27, 2019 | Company Operations, Customers, Guide, Marketing Help
Understanding What They Think, What They Feel, and What Keeps Them Coming Back: Based on a wealth of research and some surprising new in- sights into how our brains work (and how they don’t work), it’s now clear that companies have been approaching customer service...
by Helyn | Jul 27, 2019 | Company Operations, Customers, Management
The first chapter of this book outlines the whole process of setting, implementing and defending your price. The book uses current real-life, yet timeless examples throughout. They illustrate and exemplify the concepts discussed – in practice. Exercises abound...
by Helyn | Jul 27, 2019 | Customers, Guide, Self-Help
Just as some people bring out your best, and other people bring out your worst, you can bring out the best in other people at their worst. It’s a matter of understanding where they are coming from and what is likely to work with them.To access this post, you must...
by Helyn | Jul 27, 2019 | Customers, Guide, Management
You are put through never-ending rounds of negotiation. More concessions are always demanded, and then even if you score a sale, where’s the celebration? Are you desperate and up against the wall because it is quarter- end? Do you need to close business whatever the...
by Helyn | Jul 27, 2019 | Company Operations, Customers, Guide
Results matter, and so does the process used to get those results. In this book, we outline a logical process that yields tangible results. Making every contact MAGIC can be simple, and we guarantee you will stand out in the crowd if you apply these concepts in your...
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