This category can only be viewed by members. To view this category, sign up by purchasing UKCCA Membership.
The Service Providers

The Service Providers

Customer service is often described as involving three participants: the customer, the service provider and the organization. The organization’s role in service as well as the customer’s perspective have been reviewed in numerous books. Yet, while a number of studies...
The Bootstrappers Bible

The Bootstrappers Bible

Bootstrappers run billion-dollar companies, nonprofit organizations, and start-ups in their basements. A bootstrapper is determined to build a business that pays for itself every day. In many ways, itʼs easiest to define a bootstrapper by what she isnʼt: a...
Charging For Premium Services

Charging For Premium Services

The Surprising Reason You Should Charge a Premium Price for Your Services. The truth is, it’s not. No matter what you are selling, buying is actually an emotional decision.To access this post, you must purchase UKCCA...

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.