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Pre-Action Protocol for Debt Claims

Pre-Action Protocol for Debt Claims

This Protocol applies to any business (including sole traders and public bodies) claiming payment of a debt from an individual (including a sole trader). This Protocol’s aims are to encourage early engagement and communication between the parties, including early...
Debt Recovery Letters

Debt Recovery Letters

Debt recovery letters: rarely will you retain a client when you go through this process & it is something to be considered before going down this route. Please note: this word file contains 2 letters, please read the guidance contained within this word file before...
Getting Rid Of Unprofitable Customers

Getting Rid Of Unprofitable Customers

The Right Way to Manage Unprofitable Customers: Don’t just dump customers that cost you money. Use this framework to decide how best to fix or end the relationships.To access this post, you must purchase UKCCA...

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